Tony Kwok is the Associate Director of Smartgrid & Innovation at CLP, overseeing the Smartgrid development journey and the introduction of innovation technologies to the grid operations that provides electricity supply to over 2.7 million customers in Hong Kong. His experience spanned across grid management, customer services and digital technologies. Over the years, he has been leading key transformation initiatives in supporting the company’s vision as the Utility of the Future, driving complex and strategic initiatives such as the smart metering program and the development of the intelligent distribution grid to improve customer services, enhance operation efficiency and support the on-going energy transformation.